Terms & Conditions
These Terms and Conditions govern access to and use of doorhubinternational.com and, where applicable, purchases made through the website. The website is operated by The Lead Empire L.L.C-FZ. By using the website or submitting an order, you agree to these Terms.
1. Identity of the operator
The Lead Empire L.L.C-FZ
Meydan Grandstand, 6th floor
Meydan Road
Dubai
United Arab Emirates
Email: info@doorhubinternational.com
2. Website use
You may use this website only for lawful purposes. You must not interfere with the website's operation, attempt unauthorised access, introduce harmful code, misuse content or use the website in a way that infringes the rights of others.
3. Product information
We aim to present product descriptions, images, availability and other information as accurately as reasonably possible. Minor variations may occur, including differences caused by screen settings or product updates. Product availability may change without notice.
4. Prices and charges
The price, currency, taxes and any delivery or additional charges applicable to an order will be shown during the purchase process before an order is submitted. We may correct obvious pricing or descriptive errors and may update prices for future orders.
5. Orders
Submitting an order constitutes an offer to purchase the selected products. An order is accepted only when acceptance is communicated or the order is dispatched, depending on the purchasing process. We may decline or cancel an order where a product is unavailable, payment cannot be authorised, information is incomplete, an error is identified or the order appears unlawful or fraudulent.
6. Payment
Available payment methods and any applicable payment conditions will be displayed during checkout or on the relevant order page. Customers must provide accurate payment and billing information and confirm that they are authorised to use the selected payment method.
7. Delivery
Available destinations, delivery methods, estimated timeframes and charges are described in our Shipping Policy or shown during the ordering process. Delivery estimates are not guaranteed where delays arise from carriers, customs, incorrect details, force majeure or circumstances outside our reasonable control.
8. Returns and refunds
Rights and procedures relating to cancellation, returns, exchanges and refunds are described in our Refund & Return Policy. Nothing in these Terms limits mandatory consumer rights that apply under relevant law.
9. Customer responsibilities
You are responsible for ensuring that the information supplied with an enquiry or order is complete and accurate, for checking product suitability before use and for following all instructions, warnings and safety information supplied with a product.
10. Intellectual property
Unless otherwise stated, website text, graphics, branding, layout and other content are owned by or licensed to The Lead Empire L.L.C-FZ and are protected by applicable intellectual property laws. Content may not be reproduced, distributed or commercially exploited without prior permission, except where permitted by law.
11. Liability
To the extent permitted by applicable law, we are not responsible for indirect or consequential loss, loss arising from improper product use, or loss caused by events outside our reasonable control. Nothing in these Terms excludes or restricts liability that cannot legally be excluded or restricted.
12. Privacy and cookies
Personal data is handled as described in our Privacy Policy. Information about cookies is available in our Cookie Policy.
13. Applicable law
These Terms are governed by the laws applicable to The Lead Empire L.L.C-FZ and the relevant transaction, subject to any mandatory protections and jurisdiction rights available to consumers under applicable law.
14. Changes to these Terms
We may update these Terms when necessary. The version published on this page applies from its stated update date. Changes do not retroactively alter an order already accepted unless required by law or agreed with the customer.
15. Contact
For questions about these Terms, email info@doorhubinternational.com.